Privacy Policy

Welcome to Real Aquatics Store! We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website aquariumsonsale.com and make purchases from our global community of aquarium enthusiasts.

1. Information We Collect

We collect information that helps us provide you with the best possible aquatic shopping experience:

• Personal Identification Information: Name, email address, shipping address, and contact details when you create an account or place an order
• Payment Information: Credit/debit card details (processed securely through our payment partners), PayPal account information
• Technical Information: IP address, browser type, device information, and browsing behavior on our site
• Purchase History: Products you’ve viewed, purchased, or added to your wishlist to personalize your experience
• Communication Data: Records of your interactions with our customer service team

2. How We Use Your Information

Your information helps us create a seamless and secure aquatic shopping journey:

• Process your orders for aquarium supplies, accessories, and aquascaping tools
• Provide customer support and respond to your inquiries about our products
• Send order confirmations, shipping notifications, and delivery updates
• Improve our website functionality and product offerings based on customer preferences
• Prevent fraud and ensure transaction security using advanced encryption technology
• Send promotional communications (only with your consent) about new aquatic products and special offers
• Comply with legal obligations and protect our rights

3. Data Sharing and Disclosure

We value your trust and are transparent about how we share your information:

• Payment Processors: We share necessary payment information with certified partners like Visa, MasterCard, JCB, and PayPal to complete your transactions securely
• Shipping Partners: We provide shipping addresses to delivery services to fulfill your orders worldwide (excluding most Asian countries and selected remote regions)
• Service Providers: Trusted third parties who help us operate our website, conduct business, or service you, subject to strict confidentiality agreements
• Legal Requirements: When required by law or to protect our rights, safety, or property
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

Your security is our priority, just as it is during our payment processes:

• We implement industry-standard security measures including SSL encryption to protect your data
• Your complete payment details are never stored on our servers
• Financial data is handled by certified payment processors with the highest security standards
• We retain personal information only as long as necessary to fulfill the purposes outlined in this policy
• Data is stored on secure servers with limited access

5. International Data Transfers

As we serve customers globally (excluding most Asian countries and selected remote regions), your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

6. Your Rights and Choices

You have control over your personal information:

• Access and Update: You can review and edit your account information through your customer profile
• Data Portability: Request a copy of your personal data in a structured format
• Deletion: Request deletion of your personal information, subject to certain legal obligations
• Marketing Communications: Opt-out of promotional emails at any time using the unsubscribe link
• Cookies: Manage your cookie preferences through your browser settings
• Objection: Object to certain processing of your personal data

To exercise these rights, please contact us using the information below.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

• Essential Cookies: Required for basic site functionality and secure checkout processes
• Performance Cookies: Help us understand how visitors interact with our website
• Functionality Cookies: Remember your preferences and account settings
• Targeting Cookies: Used to deliver relevant advertisements based on your interests

You can control cookie settings through your browser, though disabling some cookies may affect website functionality.

8. Children’s Privacy

Our website is not directed at children under 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new policy on our website with an updated “Last Updated” date.

10. Contact Us

Thank you for trusting Real Aquatics Store with your aquatic needs. We’re committed to protecting your privacy while providing a secure and enjoyable shopping experience from selection to payment.